Frequently Asked Questions

See Below for a List of Our Most Commonly Asked Questions

Services are currently provided in-clinic in Hamilton (Ontario) as well as virtually across Ontario, Nunavut, Northwest Territories and the Yukon.

Absolutely. Research consistently shows that virtual speech therapy is just as effective as in-person sessions for most communication goals. It also helps clients feel comfortable at home and gives families more flexibility in scheduling. Families can join sessions from home, school, or anywhere that’s quiet and comfortable.

Limited evening and weekend appointments may be available at the clinician’s discretion. Availability can be discussed during the free phone consult.

We offer 45 or 60 minute sessions, depending on age, attention span, and goals. Assessments are always 60 minutes.

No referral is needed. Clients can contact directly to book a consult, assessment, or therapy.

Speech therapy provided by private clinicians is not covered by OHIP. Some families may have coverage through extended health benefits, workplace insurance, or private plans. You can check your policy for “speech-language pathology” to see if sessions are reimbursable.

Yes. We have official registered providers under the Interim Federal Health Program (IFHP). The IFHP is a federal health coverage program that provides temporary health care benefits to eligible individuals, including refugee claimants, protected persons, and certain other newcomers, until they become eligible for provincial or territorial health insurance.

  1. Coverage Verification: Before services begin, we will verify your IFHP eligibility and coverage details.
  2. Direct Billing to IFHP: For services and products covered by the IFHP, we will submit claims directly to the IFHP (via Medavie Blue Cross) on your behalf. This means you will not be billed after services are provided for the portion that IFHP covers.

Co–payment Requirements (effective May 1, 2026):
• For supplemental health services and products (which can include services such as speech-language therapy, dental/vision care, counselling, and assistive devices), beneficiaries are responsible for 30% of the cost.

If a particular service or product is not covered by IFHP or requires a co-payment, we will communicate this in advance and confirm any applicable amounts before care begins.